Critical Cloud Newsroom

About Us

Critical Cloud is a next-generation cloud support company built for tech-led SMBs and scale-ups. By combining engineer-led expertise with intelligent automation, Critical Cloud helps businesses maximise uptime, optimise costs, and drive operational efficiency—without vendor lock-in or unnecessary complexity.

Unlike traditional MSPs, which often lack deep cloud expertise and impose rigid contracts, Critical Cloud acts as a trusted co-pilot, embedding AI-driven insights and specialist engineering capabilities directly into customers’ cloud operations. This enables businesses to retain full control of their cloud while benefiting from enterprise-grade support.

Vision & Mission
Cloud complexity shouldn’t slow businesses down. We believe tech-led SMBs and scale-ups should be free to focus on building great products and delivering value to customers—not firefighting cloud issues, chasing alerts, or struggling with cost overruns. Our goal is to make cloud operations effortless, so teams can spend less time on problems and more time on progress.

Critical Cloud provides 24/7 incident response, deep CloudOps expertise, and proactive optimisation that tech teams can trust. We don’t replace internal engineering talent—we enhance and extend their capabilities, bringing in automation, AIOps, and the latest cloud best practices to keep businesses running smoothly. Better cloud operations mean more productive teams, faster innovation, and stronger businesses.

Press releases